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Privacy Policy

This Privacy Policy explains how Hye Cemetery Brokers, Inc. (“Hye,” “we,” “us,” or “our”) collects, uses, shares, and protects information when you visit our website (the “Site”) or contact us through forms, phone, email, text, or other communications (together, the “Services”).

We are an independent California-licensed cemetery broker (License CEB 1489). We are not owned by, affiliated with, sponsored by, or endorsed by any cemetery or funeral home. Any cemetery names, locations, or sections referenced on the Site are used only for factual identification and do not imply endorsement or affiliation.

1. Scope

This Privacy Policy applies to information collected:

  • On the Site
  • Through contact forms on the Site
  • Through emails, calls, texts, and other communications with us
  • In connection with potential or actual cemetery property/interment rights transactions (buyers and sellers)

This Privacy Policy does not replace any separate written agreement you may sign with us for brokerage services. If there is a conflict between this Privacy Policy and a signed written agreement, the signed agreement controls for that transaction.

2. Information We Collect

  1. Information you provide to us

You may provide information such as:

  • Full name
  • Email address
  • Phone number
  • Mailing address
  • Your message and details about your needs (buying or selling)
  • Cemetery property details (cemetery name, section, location descriptors, plot/crypt/niche details)
  • Ownership/authority and verification documents (only when needed for a potential listing, transfer, or transaction)
  • Any other information you choose to share with us

Please do not submit highly sensitive information through basic web forms (for example: Social Security numbers, driver’s license numbers, financial account numbers, or medical information). If we need documentation, we may provide instructions for a more secure method.

  1. Information collected automatically

When you visit the Site, we (and our service providers) may collect:

  • IP address and general location (city/state level)
  • Device type, browser type, operating system
  • Pages viewed, links clicked, time on page, referring/exit pages
  • Log and diagnostic data (including error reports)
  • Cookie and similar technology information (see Section 6)
  1. Information from other sources

We may receive information from:

  • Cemetery offices/administrators (to verify details and coordinate lawful transfers)
  • Referral sources or collaborating cemetery sales professionals (to connect potential buyers and sellers)
  • Publicly available sources (to help confirm property details or ownership-related information)

3. How We Use Information

We use information to:

  • Respond to inquiries and communicate with you
  • Provide brokerage and coordination services for lawful private resale/purchase of interment rights (for example: plots, crypts, niches), subject to cemetery rules and applicable law
  • Verify ownership, authority, eligibility, and property details when required
  • Share relevant opportunities discreetly within our private buyer network and with collaborating cemetery sales professionals (as appropriate)
  • Coordinate paperwork, signatures, cemetery approvals, fees, and transfer steps
  • Provide general pricing guidance and comparables when available (not a guarantee)
  • Operate, maintain, improve, and secure our Site and Services
  • Prevent fraud, abuse, and security incidents
  • Comply with legal, regulatory, and licensing obligations
  • Enforce our Terms of Service and any applicable agreements

4. How We Share Information

We do not publish your personal contact information on the Site without your permission. We may share information in the following situations:

  1. Service providers

We may share information with vendors that help operate our business and Site (for example: website hosting, form delivery, email/phone systems, analytics, security, IT support). These vendors may process information only to provide services for us.

  1. Cemetery offices and transaction-related parties

If you are buying or selling, we may share information with:

  • Cemetery offices/administrators (for verification and transfer processing)
  • A buyer, seller, or authorized representatives, as needed to complete a transaction
  • Collaborating cemetery sales professionals, when appropriate, to present opportunities to their clients (limited to information reasonably necessary for that purpose)
  1. Legal and safety reasons

We may disclose information if we believe it is necessary to:

  • Comply with law, regulation, subpoena, court order, or lawful request
  • Protect our rights, safety, property, and operations, and the safety of others
  • Investigate fraud, security issues, or suspected unlawful activity
  1. Business changes

If we are involved in a merger, acquisition, reorganization, or sale of assets, information may be transferred as part of that transaction, subject to reasonable protections and applicable law.

5. ‘Sale’ or ‘Sharing’ of Personal Information (California)

We do not sell personal information for money.

Some analytics or advertising technologies (if used) may be considered “sharing” under California privacy laws depending on how they are configured. If you are a California resident, you may opt out of “sharing” where applicable by:

  • Using a recognized opt-out preference signal such as the Global Privacy Control (GPC) in your browser (if supported), and/or
  • Contacting us (see Section 12) with the subject line: “California Privacy Request – Opt Out”

6. Cookies and Similar Technologies

We may use cookies, pixels, and similar technologies to:

  • Make the Site function properly
  • Remember preferences
  • Understand Site usage and improve performance
  • Support security and fraud prevention

You can control cookies through browser settings. If you block or delete cookies, parts of the Site may not work correctly.

7. Communications (Email, Phone, Text)

If you provide your phone number or email, you consent to be contacted by us about your inquiry and our Services.

Marketing messages (if any):

  • Marketing emails: you can unsubscribe using the link in the email
  • Marketing texts: you can opt out by replying STOP (or as instructed)

Message and data rates may apply based on your carrier plan.

Calls may be monitored or recorded where permitted by law. Where required, we will provide notice.

8. Data Retention

We keep information only as long as reasonably necessary for:

  • Providing Services and completing or supporting transactions
  • Legal, regulatory, licensing, and tax requirements
  • Dispute resolution and enforcing agreements
  • Security and fraud prevention

Retention periods may vary depending on the type of information and relationship.

9. Security

We use reasonable administrative, technical, and physical safeguards designed to protect information. However, no system or transmission can be guaranteed 100% secure.

10. Children’s Privacy

The Site is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided information, contact us and we will take steps to delete it.

11. Your Privacy Rights

  1. General requests

You may request access, correction, or deletion of certain personal information, subject to legal exceptions. Contact us as described in Section 12.

  1. California residents (CCPA/CPRA)

If you are a California resident, you may have the right to:

  • Know what personal information we collected about you
  • Know the categories of sources, purposes, and third parties we disclosed to
  • Delete personal information (with exceptions)
  • Correct inaccurate personal information
  • Opt out of “sale” or “sharing” (we do not sell; sharing opt-out described above)
  • Not be discriminated against for exercising your rights

Verification: We may need to verify your identity before completing certain requests and may ask for information only for verification and security purposes.

Authorized agent: You may use an authorized agent as permitted by law, but we may require proof of authorization and identity verification.

12. Contact Us

For privacy questions or requests, contact:

Hye Cemetery Brokers, Inc.
1341 E Colorado St. Unit B
Glendale, CA 91205
Email: info@hyecemeterybrokers.com

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last Updated” date shows when it was last revised. If changes are material, we will provide notice as required by law.